Shipping policy

Shipping Policy

Thank you for shopping with Don's Apparel.

Order Processing

All orders are processed within 1–3 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or holidays.

During new collection launches, limited releases, or high order volume, processing times may be longer. If there is a significant delay, we will notify you by email.

Shipping

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping times vary depending on your location and the shipping method selected at checkout. Estimated delivery times are provided by the shipping carrier and are not guaranteed.

Domestic Shipping

We currently ship throughout the United States.

International Shipping

International shipping may be available to select countries. Customers are responsible for any customs duties, import taxes, VAT, or other fees required by their country.

Tracking Your Order

Once your order has shipped, you will receive a tracking number by email. Please allow up to 24 hours for tracking information to become available.

Lost, Stolen, or Delayed Packages

Don's Apparel is not responsible for packages that are lost, stolen, delayed, or damaged after they have been accepted by the shipping carrier. If your package is delayed or appears lost, please contact the shipping carrier first. If you still need assistance, contact us at support@donsap.co.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. If an incorrect address is provided and the package is returned to us, additional shipping charges may apply before the order can be resent.

Limited Releases

Many Don's Apparel collections are produced in limited quantities. Shipping times may vary during collection launches due to increased order volume. We appreciate your patience and will work to ship all orders as quickly as possible.